Issues Saving to OneDrive

When opening a drawing that is saved to OneDrive, the recovery wizard may appear. 

We are addressing a critical issue that arose with a OneDrive update on October 2, 2024. Please avoid actively working in drawings saved to a location that backs up to OneDrive until we can resolve this. However, it is important to note that copying and storing drawings (.DWG and .MSZ) in OneDrive locations is safe. The issue lies in opening and saving drawings in these locations. The main symptom is encountering the "Crash Recovery Wizard" when attempting to open a drawing that was previously saved and closed properly. Fortunately, we have redundant backups in place. 

This article explains how the Drawing Recovery Wizard works and some good practices for preventing its need in the first place. 

This article explains how to recover a drawing if the Drawing Recovery Wizard fails to do so, which we have seen some instances of with this OneDrive change.

 If you need any help, our technical support is available to assist in recovering drawings.

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