Urgent: Point Cloud Functionality

A Point Cloud Hotfix is available! Contact our support team, your sales representative, or download the fix directly from our Helpdesk Downloads page for the affected versions: Map360 2024.0.3.5245, Map360 2024.0.0.4532, and Map360 2022.2.3.5252.

An issue with Map360 point cloud functionality was triggered on January 1, 2025. As a result, users are currently unable to import point clouds or open drawings containing point cloud data in the affected versions. The following error message will be displayed:


A Hotfix executable is available that updates the needed files in the Program Files directory to restore functionality. Please contact our technical support team at IMS@MicroSurvey.com or your sales representative for assistance running the hotfix or download the Hotfix directly from our Helpdesk Downloads page.

We apologize for the inconvenience.

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